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These Terms and Conditions ("Terms") govern your use of the Glimnix™ website located at www.glimnix.com and any purchase you make from us. By visiting our site or purchasing a product, you agree to be bound by these Terms. Please read them carefully before using our site.
SECTION 1 — ABOUT US
Glimnix™ is a UK-registered beauty technology brand selling LED light therapy devices and related skincare products. Our registered email address is support@glimnix.com. References to "we", "us", and "our" throughout these Terms refer to Glimnix™.
SECTION 2 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorised purpose. You must not transmit any viruses, malware, or any code of a destructive nature through our website. A breach of any of these Terms will result in immediate termination of your access to our services.
SECTION 3 — PRODUCTS AND PRICING
We reserve the right to modify or discontinue any product at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of a product. We have made every effort to display the colours and specifications of our products as accurately as possible. We cannot guarantee that your device's display will accurately reflect the product colours.
SECTION 4 — ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information. We reserve the right to modify the contents of this site at any time.
SECTION 5 — ORDERS AND PAYMENT
When you place an order, you are making an offer to purchase the product at the stated price. We reserve the right to refuse or cancel any order at any time. Payment must be made in full at the time of purchase. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other payment methods displayed at checkout — processed securely via Oceanpayment. All transactions are encrypted using SSL technology and processed through PCI-DSS compliant systems. In the event your payment is declined, your order will not be processed and you will be notified.
SECTION 6 — SHIPPING AND DELIVERY
We aim to dispatch all UK orders within 1–2 business days. Estimated delivery times are 5–8 business days. We are not responsible for delays caused by the carrier, customs, or circumstances outside our control. Full details are available in our Shipping Policy page. Risk of loss and title for products pass to you upon delivery.
SECTION 7 — RETURNS AND REFUNDS
We offer a 30-day return and refund policy. Products must be returned in their original, unused condition. Full details of eligibility, process, and timelines are available in our Return & Refund Policy page. This policy does not affect your statutory rights under the Consumer Rights Act 2015.
SECTION 8 — PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to harass, abuse, insult, harm, or discriminate against any person; (d) to submit false or misleading information; (e) to upload or transmit viruses or other malicious code; (f) to collect or track personal information of others; (g) to spam or phish; (h) for any obscene or immoral purpose.
SECTION 9 — DISCLAIMER OF WARRANTIES
Our products are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied. Our LED devices are intended for cosmetic use at home. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary between individuals. We do not warrant that our products will meet your specific requirements or that the results obtained will be accurate or reliable.
SECTION 10 — LIMITATION OF LIABILITY
To the fullest extent permitted by UK law, Glimnix™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our products or services. Our total liability to you for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.
SECTION 11 — GOVERNING LAW
These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in Scotland or Northern Ireland, in which case you may bring proceedings in your local courts.
SECTION 12 — CHANGES TO TERMS
We reserve the right to update these Terms at any time by posting the updated version on our website. Your continued use of our website following any changes constitutes your acceptance of the new Terms. The current version is always available at www.glimnix.com/policies/terms-of-service. Last updated: March 2025.
SECTION 13 — CONTACT
Questions about our Terms should be sent to: support@glimnix.com